Shipping Policy
SHIPPING POLICY
www.aion-products.com works effortlessly to make sure your orders reach you safely and quickly. Local deliveries are carried by third-party delivery companies such as UPS and USPS who ensure the best service possible. Check out the shipping charges below:
Shipping Rates and Delivery Estimate
Shipping charges for your order will be calculated and displayed at checkout.
*Delivery delays can occasionally occur.
Shipment Processing Time
The delivery is available in all regions of the United States.
It usually takes 0- 1 days (Mon - Fri) to process your order and 2 working days (Mon - Fri) to deliver the order to your door.
Any order placed after working hours shall be processed the following day. During the public holidays, there may be a delay in order processing and deliveries. Some circumstances may arise out of our control, which leads to deliveries not arriving within the estimated time. If your order is more than 2 business days late based on the above guidelines, please contact us via email cs@aion-products.com and provide your name, order number, and date of order.
SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES
Our Website www.aion-products.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Update this section if you do not ship to P.O. boxes or APO/FPO addresses Using UPS and USPS.
SHIPMENT CONFIRMATION & ORDER TRACKING
You can check the status of your order at any time by contacting us. You can also reach out to our customer support team at cs@aion-products.com to ask questions.
Once shipped, your order will arrive within 2 to 3 business days for the United States. You will receive an email confirmation once your order is shipped. Feel free to email us to check your order status; we're happy to help.
CUSTOMS, DUTIES, AND TAXES
www.aion-products.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
DAMAGES
www.aion-products.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Also, we are always available to answer any questions and listen to suggestions, happy to answer regarding our delivery policy. Just contact us by clicking here, or call us at (877) 935-2847, or email us at cs@aion-products.com any time.
We ship from our Business Address:
Aion Products
2158 Heyde Ave Memphis TN 38114
United States
Call us: (877) 935-2847